CBC: “I was quite surprised because the dentist was convinced it was straightforward,” said Bossé, who lives in Kirkland, Que., a suburb of Montreal.
Bossé had a broken filling. Although his dentist repaired the base, the tooth needed a crown. A subsequent pre-approval request a few months later for a different tooth, which was cracked, was also denied.
“I’m like, OK, what is Sun Life doing, they are playing games,” Bossé said…