Canadian employers paying price after AI proves unable to replace laid off staff

The Globe and Mail: “While [AI] can automate some of those routine tasks, [employers] underestimated how much human judgment, context and decision making many of those roles required,” says Koula Vasilopoulos, a Calgary-based senior managing director at Robert Half Canada. “It does work as a productivity tool, but not as a full replacement, so companies are now recalibrating after seeing gaps in quality, execution or oversight.”…