Hosts have ruined Airbnb with excessive fees, high demands, and bad customer service, travel experts say

As the founder of a travel site, Michael Rozenblit who has stayed in hundreds of Airbnbs over the past decade with his partner, Maggie, said that after recent trips, they’d both “fallen out of love” with the platform. They’ve found that places to stay on Airbnb are now more expensive than hotels and that hosts aren’t even providing toilet paper, trash bags, and coffee anymore.

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